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2 replies

Participating Frequently
July 21, 2026

That is cumbersome and I don't need Adobe premium for that.  When will this be fixed or how can I get a refund? 

 

Meenakshi0101
Community Manager
Community Manager
July 21, 2026

Hi Jim5EF7,

 

Thank you for reaching out, and sorry for the trouble caused.

 

Could you please share more information on the issue you are experiencing with the application? Do you get any error message when trying to combine the PDFs? 

You may refer to the information on combining files in the Acrobat mobile application here: Combine files.

 

If you wish to cancel your subscription and request a refund, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions.

 

Let us know if you need any help or have questions.

 

Thanks,

Meenakshi

creative explorer
Community Expert
Community Expert
November 26, 2025

@Sunny233119449b32 interesting, it works on my end, try this link instead, https://www.adobe.com/acrobat/online/merge-pdf.html

m
Inspiring
November 26, 2025

For confidential documents, i rather use Adobe. I finally found later iPhone shortcut merge what Adobe cannot (mobile or Web versions). I suspect hardware speed because I cannot afford recent iPhone nor  5G or more than 1GB