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Maria34417038ndf7
Participant
December 22, 2023
Answered

Writing the text

  • December 22, 2023
  • 1 reply
  • 408 views

Hi! I bought a premium subscription today. When editing a document, the program automatically closes and I can't edit anything. Please fix the error. Thank you

    This topic has been closed for replies.
    Correct answer S_S

    Hi @Maria34417038ndf7,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    I want to learn more about the issue before commenting further. Would you mind helping me with a few more details:

    1. The app version of Acrobat you use (go to Profile-> About Acrobat);

    2. The OS [Android/iOS] and its version of your phone;

    3. A screen recording of the issue you experience.

     

    Look forward to hearing from you.

     

    -Souvik

    1 reply

    S_S
    Community Manager
    S_SCommunity ManagerCorrect answer
    Community Manager
    December 28, 2023

    Hi @Maria34417038ndf7,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    I want to learn more about the issue before commenting further. Would you mind helping me with a few more details:

    1. The app version of Acrobat you use (go to Profile-> About Acrobat);

    2. The OS [Android/iOS] and its version of your phone;

    3. A screen recording of the issue you experience.

     

    Look forward to hearing from you.

     

    -Souvik

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