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Shobhit26706140iq3n
Participant
October 20, 2022
Answered

Wrong charges

  • October 20, 2022
  • 1 reply
  • 586 views

I hqve cancelled the subscription befor my free trail ends even it debited from my account. I need my money back and also any subscription is not showing in my app.

 

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Correct answer S_S

Hi @Shobhit26706140iq3n,

 

Hope you are doing well. Sorry for your experience with the Acrobat Reader Mobile subscription.

 

Since you have already canceled the subscription within the time period, the refund will be initiated automatically from the store through where you purchased it.

 

You may refer to the link for more: Subscription Services — Acrobat for Android Help (adobe.com)

 

Hope this helps.

 

-Souvik. 

1 reply

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
October 20, 2022

Hi @Shobhit26706140iq3n,

 

Hope you are doing well. Sorry for your experience with the Acrobat Reader Mobile subscription.

 

Since you have already canceled the subscription within the time period, the refund will be initiated automatically from the store through where you purchased it.

 

You may refer to the link for more: Subscription Services — Acrobat for Android Help (adobe.com)

 

Hope this helps.

 

-Souvik. 

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