Answered
Wrong purchase
Hi. I have accidently purchase a subscription which i dont want. I have cancelled and want a refund but its not showing my claim status.
Souvik SadhuCorrect answer
Legend
Jun 27, 2024 4:54 PM UTC
Hello @Preet38258791p1qc,
Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.
Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.
You may refer to the below links for more.
For Android
Our help article to learn more: Subscription Services — Acrobat for Android Help (https://adobe.ly/3KZ4EeJ)
Initiate refund from the store: Request a refund on Google Play - Google Play Help
For iOS
Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/3KZ4EeJ)
Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.
Hope this helps.
Thanks,
Souvik.
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