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S_S
Community Manager
Community Manager
March 9, 2023

Hi @aditya28746975q8f0,

 

Hope you are doing well. 

 

We are unclear about the question or issue you are experiencing. 

 

Would you mind elaborating more so we can assist you better?

 

Look forward to hearing from you.

 

-Souvik.

Participant
March 9, 2023

Hello Souvik,
Thanks for your response.

 
 
There is a form English - 016-1933e - Record Keeping Template.
  
 I am unable to open. It’s coming like the attached file, please help me open this file I did everything which is mentioned to open the file.
 
Please send me the screenshot of the file if you are able to open.
S_S
Community Manager
Community Manager
March 10, 2023

@aditya28746975q8f0 On mobile, I see the same page you have attached here.

 

I tried to investigate further by opening it on a desktop, and the architecture of the PDF has to do with it.

 

These files are created with compatibility that is not supported on the mobile version of Reader, while the same will not be the case when opened with the desktop version.

 

-Souvik.