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Known Participant
December 11, 2024
Question

Yet another problems with ADOBE iOS not working with forms!

  • December 11, 2024
  • 1 reply
  • 640 views

I have another problem now with Acrobatic IOS. I have no idea what the engineering team are doing but they are making the app worse. 

Forms that i have made are no longer working with Acorbat, but are working with other PDF's apps

when filling in the form its not actually entering text or saving them. As soon as you enter text and move to the next row/collume it goes blank.

1 reply

Amal.
Community Manager
Community Manager
December 11, 2024

Hi there,

 

Thank you for reaching out! I hope you're doing well.

To assist you more effectively, could you please share the following details?

  1. Operating System Version: Please let us know the version of your device's OS.
  2. Acrobat Mobile App Version: To check the version, tap on your profile icon and navigate to About Adobe Acrobat https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html#view-app-version

Additionally, please ensure the following:

  • Check for any available updates in your device's App Store and update the app if needed.
  • Restart your device after updating the app to see if that resolves the issue.

If the issue persists, it would be very helpful if you could share a short video recording demonstrating the steps you’re taking and how the issue occurs. This will provide us with more clarity and help us identify the root cause.

Looking forward to your response!

 

 

 

 

 

Known Participant
December 12, 2024

Hello Amal,

 

Adobe version: 

24.12.02 (20241210.160339)

I have also tried it the latest beta for IOS/iPadOS and still the same problem.

IPadOS 18.2 (just upgrade, however it still did this on 8.1

 

 

Amal.
Community Manager
Community Manager
December 12, 2024

Hi there

 

Thanks for sharing the details. I have passed them to the engineering team for review, will keep you updated of the progress.

 

Thanks for your understanding.