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Participant
August 15, 2026
Question

You been charging me for a subscription I stopped in 2025

  • August 15, 2026
  • 1 reply
  • 5 views

You won’t stop charging me for a subscription I cancelled in 2025

 

 

    1 reply

    Meenakshi0101
    Community Manager
    Community Manager
    August 17, 2026

    Hi Admirable_Echo03e5,


    Thank you for reaching out, and sorry for the trouble caused.


    We have reviewed your account, and it appears to be inactive. Could you please verify if there have been any charges deducted by Adobe? If so, kindly share the relevant receipt and transaction ID so that we can investigate this issue further.


    If you need any assistance, please don't hesitate to let us know.


    Thanks,

    Meenakshi