Answered
Źle pobrana oplata
Witam. Chciałam skorzystać z 7 dyniowego pakietu próbnego, ale została mi pobrana opłata za korzystanie. Dlaczego została mi pobrana opłata? Proszę o anulowanie płatnej subskrybuji i zwrot należności.
Souvik SadhuCorrect answer
Legend
Feb 1, 2024 2:31 PM UTC
Hello @Dagmara35064132nu2q,
I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.
Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.
You may refer to the below links for more.
For Android
Our help article to learn more: Subscription Services — Acrobat for Android Help (adobe.com)
Initiate refund from the store: Request a refund on Google Play - Google Play Help
For iOS
Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)
Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.
Let me know if this helps.
Thanks,
Souvik.
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