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wong31443394sdpc
Participant
August 2, 2023
Question

傳送檔案，對方必須下載有關軟件

  • August 2, 2023
  • 2 replies
  • 259 views

 

末update之前是可以直接傳送有關PDF檔案

但update後，把scan 文件轉換成PDF後，在Acrobat打開選擇傳送副本，然後WhatsApp發出 對方並不能直接看到有關pdf文件，有關的更新，造成非常不便，如果日後還是這樣，我會考慮終止有關服務。

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    2 replies

    D
    Adobe Employee
    Derek Lau
    Adobe Employee
    August 14, 2023

    hi wong31443394sdpc,

    The Acrobat Reader 23.07.01 is available now in App Store and it should resolve the issue. Please try to update the latest version of Acrobat Reader and let us know if it works?

    Thank you all for the patience.

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    August 9, 2023

    Hi @wong31443394sdpc,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    We have escalated the issue with the team, and they are investigating it.

     

    I will share the update once I hear back from them.

     

    -Souvik

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