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郭心榆
Participant
April 25, 2026
Answered

申請條款

  • April 25, 2026
  • 1 reply
  • 17 views

您好~我申請試用,忘記取消,今天扣款了,我實在沒有在使用,我要申請退款,麻煩了,謝謝

    Correct answer Amal Jaiswal

    Hi there 

     

    Hope you are doing well and sorry for the trouble. To know more about the cancellation/refund process and policy, please check the help page https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293  and see if that works.

    ~Amal

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    April 27, 2026

    Hi there 

     

    Hope you are doing well and sorry for the trouble. To know more about the cancellation/refund process and policy, please check the help page https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293  and see if that works.

    ~Amal