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安
安奏22816649pnfr
Participant
January 25, 2022
Question

解約の仕方

  • January 25, 2022
  • 1 reply
  • 449 views

受験で出願の際にこのアプリを入れるように指示があり、無料1週間と書いてあったのでダウンロードして、すぐに削除しました。しかし、削除しても解約できていないようで請求書がきました。

解約方法を調べてみても書いてあるようなプライバシーやプランといった画面が見つかりません。

解約の方法を教えていただきたいです。

This topic has been closed for replies.

1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
January 25, 2022

Hi  @安奏22816649pnfr 

 

As per the description above you want to cancel the premium subscription. Would you mind letting us know if you are facing any technical difficulty because of which you want to cancel the subscription? We will be happy to assist you with that.

If you still want to proceed with cancellation, kindly check out the steps provided in the link and let us know if that helps.

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/unable-to-cancel-the-subscription/m...

 

Let us know if that helps.

 

Thanks,

Harsh

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