Skip to main content
혜
혜원25536218xa5o
Participant
August 5, 2022
Answered

결제 관련 문의

  • August 5, 2022
  • 1 reply
  • 758 views

무료판이 8월 5일까지로 되어있어 12시가 되기 전에 취소하러 했는데 이미 결제가 되어 진 것을 발견했습니다. 환불 받고 싶습니다.

This topic has been closed for replies.
Correct answer S_S

Hello,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat PRemium is a mobile-based subscription, all the transactions for it are monitored by the store from where you purchased.

 

I suggest you contact Google Play Store to start the refund process.

 

You can visit the link for the process: Request a refund on Google Play - Google Play Help.

 

Let me know if it helps.

 

Thanks,

Souvik.

1 reply

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
August 5, 2022

Hello,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat PRemium is a mobile-based subscription, all the transactions for it are monitored by the store from where you purchased.

 

I suggest you contact Google Play Store to start the refund process.

 

You can visit the link for the process: Request a refund on Google Play - Google Play Help.

 

Let me know if it helps.

 

Thanks,

Souvik.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices