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Participant
July 3, 2025
Question

어도비 결제 내역 문의

  • July 3, 2025
  • 1 reply
  • 122 views

결제 내역이 뭔지 모르겠는데 갑자기 결제가 되었습니다.

결제 내역 문의드립니다. 결제취소하고 환불받고 싶어요

1 reply

S_S
Community Manager
Community Manager
July 3, 2025

Hi @athletic_Buttercup0898,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

I checked your account, and couldn't find any active subscription or transaction on the account.

 

You may refer to the links below for more.

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/3Gb5BSq)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

 

Also, if you could share details about the transaction that you are referring to, like a screenshot of the transaction or the email address on which you received a confirmation of the transaction related to Adobe would be great to investigate further.

 

Look forward to hearing from you.


Regards,
Souvik.