Answered
잘못 결제했는데 환불가능한가요
급하게 써야할 일이 있어서 1주일 체험판 쓰고 결정하려 했는데 , 그냥 13500원 돈 나가고 1주일 체험판도 아니었습니다. 구독취소를 해놓기는 했습니다. 환불해주세요. 쓸일도 이제 더이상 없습니다.
Souvik SadhuCorrect answer
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Jun 24, 2024 5:28 PM UTC
Hello @현서38172352elj1,
Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.
Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.
You may refer to the below links for more.
For Android
Our help article to learn more: Subscription Services — Acrobat for Android Help (https://adobe.ly/4eySc2P)
Initiate refund from the store: Request a refund on Google Play - Google Play Help
For iOS
Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/4eySc2P)
Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.
Hope this helps.
Thanks,
Souvik.
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