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chonet64
Participant
June 9, 2025
Answered

중복결재

  • June 9, 2025
  • 2 replies
  • 188 views

안녕하세요

6월7일 6:55 30,800   7:41  46,200  중복 결재  매달 결재로 30,800 결재 되고 46,200 취소 처리 부탁 드립니다.

저번달도 중복 결재 되것은  보상 처리가 안되나요?? 조덕영 010 3748 5853

Correct answer creative explorer

@chonet64 you need to cancel it through you adobe.com account; Adobe doesn't know if you are using two accounts.. our team has several adobe accounts, so it's better if you do it. https://helpx.adobe.com/manage-account/using/cancel-subscription.html

2 replies

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sprinklr-integration-user
Inspiring
June 23, 2025

Hi, please reach out to our chat support here if you still need help with canceling your plan. https://adobe.ly/44qK69b. You can also reach out to our Adobe care team here on X https://adobe.ly/4l0ZY8A and send them a DM with your Adobe ID email address. 

Thanks

^SV

creative explorer
Community Expert
creative explorerCommunity ExpertCorrect answer
Community Expert
June 22, 2025

@chonet64 you need to cancel it through you adobe.com account; Adobe doesn't know if you are using two accounts.. our team has several adobe accounts, so it's better if you do it. https://helpx.adobe.com/manage-account/using/cancel-subscription.html

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