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funny_Flair7705
Participant
July 1, 2025
Answered

환불 요청 합니다

  • July 1, 2025
  • 1 reply
  • 156 views

7일체험판 사용 문구를보고 체험판 등록하는데 연간 구독 견제거 되었습니다 구글플레이에서는 개발사에 환불요청을 하라고 합니다.

 

 

주문날짜 2025년 6월16일 

 구글 플레이 상담결과 구글에서 환불이 불가하고 개발사에 직접 환분요청 하라는 답변들음

 

구글플레이 환불요청시 답변문구 

 

1개 주문에 대해 총 ₩90,000 환불이 거부되었습니다.

 

Acrobat Premium - 연간 (PDF용 Adobe Acrobat Reader) - GPA.3346-0804-4924-00521 - ₩90,000

 

환불해주세요

 

 

Correct answer Amal.

Hi there,

Hope you're doing well, and thanks for getting in touch.

I've shared your Adobe account details with our billing team to process the cancellation and refund of your plan. Once the cancellation is completed and the refund is initiated, you'll receive a confirmation email from our side.

Let me know if you have any other questions in the meantime.

 

 

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
July 1, 2025

Hi there,

Hope you're doing well, and thanks for getting in touch.

I've shared your Adobe account details with our billing team to process the cancellation and refund of your plan. Once the cancellation is completed and the refund is initiated, you'll receive a confirmation email from our side.

Let me know if you have any other questions in the meantime.

 

 

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