Can you open and use an Acrobat fill in form if they only have Adobe Reader?

Question

I have a fill-in registration form that I created in Adobe Acrobat that I emailed to potential participants.  The form had a button to submit the form, once filled in to the event's email address.  I had tested it before I sent it and it worked.  However, it is not working now.  Do the recipients have to have Adobe Acrobat in order to use this file as I created it? Can those who only have Adobe PDF Reader use the form as I created it?  Please help!

George_Johnson · Answer

If you set up the form to submit the entire PDF form via email, it won't submit in Reader unless you Reader-enable the form. This won't guarantee that it will work though. Submitting via email is notoriously unreliable and depends on the users system being set up correctly. It's always a good idea to provide instructions for manually attaching a completed & saved form to an email address the user initiates if the form's submit button doesn't work. Note that it also won't work in many non-Adobe PDF viewers such as Firefox's built-in viewer and iOS's default PDF viewer. They simply don't have the necessary support support for forms and submitting.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.