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R
Raven0907
Participant
October 13, 2016
Answered

Convert an Outlook email to pdf and include its pdf attachments into ONE pdf file

  • October 13, 2016
  • 3 replies
  • 7229 views

I just spent the entire day online with Adobe support trying to convert an Outlook email with pdf attachments into ONE pdf file.  I still cannot do it.

I am running Windows 7, Version 6.1 (Build 7601: Service Pack 1), Microsoft Office 2013, and Acrobat XI Pro - Version 11.0.18 (updated this morning). My conversion settings are correct ("Include attachments...").  I was told by the online support rep that Microsoft Office 2013 did not support Acrobat Pro XI, version 11.0.18 and that I needed to downgrade my Acrobat to version 11.0.06. I shared my screen with him and he uninstalled Acrobat and reinstalled version 11.0.06.  Still did not work.  He then uninstalled that version and installed 11.0.01.

The end result is that now, when I convert the email, I get a pdf of the original email, which contains a LINK to the attachment(s) as a separate document(s).  This is no better than what I started with.  What I am trying to do is take (sometimes hundreds) of emails from a client and produce them in a lawsuit.  For evidentiary purposes, each email MUST include every one of its attachments. The final pdf needs to be one document so that I can then bate-stamp and produce it.  It cannot be a document with links to other documents.  Up to now, I have had to save the attachments as separate pdf files, then combine the converted email with the pdf attachments into a new document.  This is very time-consuming when you have hundreds of emails (or even 20).  Can I not convert the email and end up with ONE complete pdf file (email+attachments), without links, or is linking the attachments my only option?  If so, that's fine, I will give up and do it the hard way, but if it can be done more efficiently, could someone please help?  I would appreciate any suggestions.

Thanks very much!

Suzanne

This topic has been closed for replies.
Correct answer TanviRastogi

Hi Suzanne

1. Acrobat 11.0.18 works fine with Office 2013.

2. You can only create a PDF file of the email with attachments embedded as links (without converting them to PDF).

If you are trying to create a single PDF file where all attachments also appear as PDF pages and not links - a single combined PDF. That's not possible with any version of Acrobat.

So either you would have to do it manually or create some script to do that.

Thanks

Tanvi

3 replies

ms.math
ms.math
Participant
May 5, 2023

In the past, Acrobat exported my outlook emails as .pdf with the attachments to each one. It even created an indexed file. It is beyond me why such a useful tool ceased to work!

Garrett Heston
Garrett Heston
Participant
November 2, 2017

You might wish to take a look at Sperry software for this purpose.  We wanted to get everyone in our office using the same tool and purchased adobe licenses for everyone, only to run into the same issue.

I just figured out how to save each seperately and then combine both files into a pdf, but this seems too much work to do on every client email.

I think we will use sperry for converting emails with attachments into a single document.

TanviRastogi
Adobe Employee
TanviRastogiCorrect answer
Adobe Employee
October 14, 2016

Hi Suzanne

1. Acrobat 11.0.18 works fine with Office 2013.

2. You can only create a PDF file of the email with attachments embedded as links (without converting them to PDF).

If you are trying to create a single PDF file where all attachments also appear as PDF pages and not links - a single combined PDF. That's not possible with any version of Acrobat.

So either you would have to do it manually or create some script to do that.

Thanks

Tanvi

R
Raven0907Author
Participant
October 14, 2016

Thank you Tanvi - I appreciate your answer.  Now I can stop trying to figure out something that can't be done!  Thanks for taking the time to answer. 

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