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tracye1979
Participant
May 24, 2016
Question

Email Function Not Working

  • May 24, 2016
  • 2 replies
  • 606 views

I am currently using Adobe Acrobat 9 Standard.  I try to click the Email Icon to send the PDF that is open on my screen and I keep getting the same message....

"EITHER THERE IS NO DEFAULT MAIL CLIENT OR THE CURRENT MAIL CLIENT CANNOT FULFILL THE MESSAGING REQUEST.  PLEASE RUN MICROSOFT OUTLOOK AND SET IT AS THE DEFAULT MAIL CLIENT."

I am currently using Microsoft Outlook 2010 and as far as I can tell this is my default mail client.

Any help out there?

Thanks.

This topic has been closed for replies.

2 replies

Karl Heinz Kremer
Community Expert
Karl Heinz KremerCommunity Expert
Community Expert
May 24, 2016

If you are trying to run on anything newer than Windows 7, you are running on something that was never supported by Acrobat 9 - all these operating systems came out after the Acrobat 9, so it would not be surprising for things to not work correctly.

If you are running on Windows 7 or older, take a look at this Microsoft support article: https://support.microsoft.com/en-us/kb/813745

L
Lisa5C34
Participant
January 22, 2021

I am running windows 10 and Adobe Standard 2015. Here is the error message I get:

no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft outlook and set it as the default mail client.

try67
Community Expert
try67Community Expert
Community Expert
May 24, 2016

What's your OS?

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