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August 12, 2016
공지사항

Getting various errors when editing pdf's on a network drive with Adobe acrobat x ver 10.1.16

  • August 12, 2016
  • 2 답변들
  • 683 조회

Hello, wondering if anyone can assist with an issue. About 10 users are getting various errors when editing pdf's on a network drive with Adobe acrobat
x version 10.1.16 and Xi version also.

  • The pdf's are stored on a network drive that the
    users have been using for over 1 year without any issues.
  • Users have read/write/edit access to this folder
  • All users are assigned specific files to work
    and no one would be opening another users files.

    Some files could be worked for more than 8 hours per day but most are worked
    for less than 30 minutes at a time

Errors include:

1) The document could not be saved. The file may be read only, or another user
may have it open. Please save the document name or in a different folder.

2) The document could not be saved. Access Denied.

3) Bad File Handle when trying to save the pdf after editing

4) Acrobat has encountered an unknown error

이 주제는 답변이 닫혔습니다.

2 답변

try67
Community Expert
Community Expert
August 12, 2016

What's their OS version?

August 12, 2016

all users are on windows 7 64 bit

This is not a resolved issue.