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August 30, 2016
Answered

I'm trying to create a PDF from a file however, it only recongnizes 6 files out of over 50 when searching "all supported formats

  • August 30, 2016
  • 1 reply
  • 410 views

When I try to create a pdf file it will not recognize in "all supported formats" the .xls.  It always did in the past but I had to reload Adobe after my hard drive crashed and now it won't.  How do I get it to recognize .xls

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Correct answer George_Johnson

Do any of the other Office formats show up in the list of supported formats? If you installed Office after Acrobat, you might want to try doing a repair in Acrobat, and if that doesn't work, uninstall and re-install Acrobat.

1 reply

Inspiring
August 30, 2016

Did you also reinstall Excel/Office?

August 30, 2016

Yes I reinstalled the full office suite

George_JohnsonCorrect answer
Inspiring
August 30, 2016

Do any of the other Office formats show up in the list of supported formats? If you installed Office after Acrobat, you might want to try doing a repair in Acrobat, and if that doesn't work, uninstall and re-install Acrobat.