Questions

Dear Support,I’ve problem with adobe acrobat Pro, I’m well connected to my account (license expirat in Febuary 2026) but all the tools with blue wheel doesn’t work and ask me to pay again see below. Could you please help me ? I’ve already disconnect/reconnect and restard my laptop. They asked to paid again, I don’t know whyThanks

I am using the PDF Services SDK to convert PDF to Word, but I’ve run into an issue: after conversion, the fonts in the Word document are replaced with Trebuchet MS. The original PDF uses the fonts Effra Light and Effra Medium. The environment where the conversion takes place already has these fonts installed. Is there a way to ensure a correct conversion that preserves the original fonts? Thanks!

Hola, estamos desarrollando un proyecto con Android Studio y necesitamos utilizar varios PDF para incrustarles controles de combox de seleccion entre otros que grane informacion en una BD SQL, alguien sabe si Acrobat tiene alguna herramienta para esto?

I hope this email finds you well. I am writing to seek some clarification regarding editing AI files in Adobe with Acrobat SDK, as well as understanding how to decode the hexadecimal string used for text encoding within PDF files. Firstly, I would like to inquire whether it is possible to edit AI (Adobe Illustrator) files using the Acrobat SDK. As an AI file contains vector graphics and is primarily associated with Adobe Illustrator, I am curious to know if there are any provisions within the Acrobat SDK that enable modifications or editing of AI files.Secondly, I would appreciate guidance on how to decode the hexadecimal string used for text encoding within a PDF document. While PDF files typically store text in an encoded format, often utilizing hexadecimal representation, I am interested in understanding the process of decoding such strings to extract the original text content. Any information, guidance, or resources you can provide on either of these topics would be great

I visit the sitehttps://opensource.adobe.com/dc-acrobat-sdk-docs/library/jsapiref/index.html almost every day. Finding something specific there is quite tedious. Most of the time, Google search takes me to the right place.The search field in the top left corner of the Reference does not work for me, neither in Firefox nor in Internet Explorer nor in Google Crome.Is there a trick to making this search work? How do you do it? 

I am using python library PYMUPDF to add text boxes on to the pdf(when i hover over the object, the text should be displayed), however these are being displayed as comments on Adobe, i do not want them to be displayed as comments.to overcome this, i tried creating dummy link annotations, so that the text is not displayed in comments. also used js mouse enter/mouse click action text boxes. however, the mouse click action does not seem as feasible, since the warning box's size that is displayed on clicking is not editable, and the hover option does not work(need to click on the object for text to be displayed).My question: How can I add annotations/text boxes with the hover feature without it showing up as comments???

I’d like to use the PDF Embed API. I was able to register the localhost domain and confirmed that it works correctly.However, after hosting it on a server for testing, I need to access it via a private network using either an IP address or an internal domain (which doesn't have a public URL).It seems that IP addresses cannot be added to the list of allowed domains, so in this case, is there any way to use the PDF Embed API?

I'm working on a VBA macro for Outlook that should automatically apply Acrobat Pro's OCR to any image attachments in incoming emails. However, I haven’t found a reliable way to trigger Acrobat’s OCR functionality from VBA. Do you have any suggestions or workarounds?Thanks in advance!

I am trying to convert 5 page pdf to xlsx file using python code and I want the excel sheet should have five sheet but I am getting all result of 5 pages in single sheet.

hallo,leider habe ich auf einem pc eine doppelte registrierung welche ich auch durch neuinstallation des acrobat dc programm`s nicht gelöscht bekomme.ich bekam die fehlermeldung das ich die falsche uhrzeit auf meinem pc hätte was nach atomzeit nicht stimmte ist halt eben sommerzeit...jedesmal wenn ich acrobat DC öffne soll ich mich registrieren auch wenn ich parallel bei adobe ID über einen browser angemeldet bin, was er auch im acrobat zeigtgibt es von adobe ein reinigungs oder löschprogramm für alte registrierungen auf meinem pc.bei der adobe ID und benutzeranmeldung ist alles OKdie festplatte zu formatieren schliesse ich aus.

Hello everyone,I hope someone can help me here. I have Adobe SDK PDF View embedded on my web application to view and mark up PDF files.Everything was working fine until yesterday. Today, when anyone tries to open PDF files that are saved on the web server, they can't view the PDF file. The console log in the browser is showing the following error message. Uncaught TypeError: Cannot redefine property: safeSessionStorageat Object.defineProperty (<anonymous>)at initializeStorage (StorageHelper.js:45:10)at +a/+ (Providers.ts:146:1)at __webpack_require__ (bootstrap:19:32)at Object.haRa (index.ts:30:1)at __webpack_require__ (bootstrap:19:32)at Object.EbfC (AdobeDCViewBase.js:13:15)at __webpack_require__ (bootstrap:19:32)at ViewSDKInterface.js:2:1108812at ViewSDKInterface.js:2:1189185 Please help.  Thank you in advance.

in my adobe acrobat plugin, i am using the AvIconCreateFromPDf to load the icons as pdf files. now i want to load the icons as images like png or jpeg. is there a alternative to AvIconCreateFromPDf that would work for images. Apparently there is a method called AvIconCreateFromFile. I am not sure is this is a valid method that sdk provides.it is not working for me.  

I am using Acrobat c++ sdk to develop my plugin. I need to create a ToolTip for an annotation. What I found is , Probably tooltip is not present as of now for an annotation. Although for ToolButton it is present.To Implement , I ceated another annotation just beside my actual annotation and populated my data in that.Binded two functions : MouseEnter and MouseExit to create and destroy the newly tool tip created annotation.What I am trying is to run a thread, detach it, and in that thread , delele the annotation after two seconds. void RemoveToolTipAnnot(PDAnnot annot) { AVDoc doc = AVAppGetActiveDoc(); // My program crashes here stating cannot access this . PDDoc pdDoc = AVDocGetPDDoc(doc); int pages = PDDocGetNumPages(pdDoc); bool found = false; for (int i = 0; i < pages; i++) { PDPage page = PDDocAcquirePage(pdDoc, i); .......... .......... and this is main calling fn. pdPageDel = AVPageViewGetPage(pageView); ASFixedRect r

　方法が不明のためお教えいただきたいです。注釈オブジェクトがandoリストに登録されない方法と、andoリストのコンテンツの削除方法を教えてほしいです。

Hello, I have downloaded the 2023 version of the SDK from here:https://developer.adobe.com/console/1915499/servicesandapis I would like to develope a PlugIn for Mac and Windows. From the SDK it is not clear which version of the compilers to use, xcode and VS. Another consideration is, can you create a FAT PlugIn for Macintosh, runs on Intel and M processors? Thank you for your help. P.

I’m trying to create a plugin in Adobe. I’ve written the code in Visual Studio, and it compiles without any errors. I copied the DLL file to the plugins folder and renamed the DLL to an API. I also closed Adobe and reopened it with administrator rights, but I still can’t see my plugin in Adobe. When I go to Help → Generate System Report, I can see my plugin listed there, but it’s not visible within Adobe itself. Please let me know when you’re available so we can connect and take a look together.

I am trying to use the following link to generate credentials so that I can use the PDF services API:https://acrobatservices.adobe.com/dc-integration-creation-app-cdn/main.html?api=pdf-services-apiEven after refreshing the page, I am continuing to see a "An unexpected error has occurred" message which I have provided a screenshot of below. Are there any server outages happening right now within Adobe Acrobat Services?  

I am experimenting with the PDF Services API but get stuck on 'Creating a Job'.Basically, I am following this Getting StartedAll (seems) to go well until I have to create the job.What I've done so far:1. Get access token```curl --location 'https://pdf-services.adobe.io/token' \--header 'Content-Type: application/x-www-form-urlencoded' \--data-urlencode 'client_id={{Super Secret Client ID}}' \--data-urlencode 'client_secret={{Even More Secret Client Secret}}'```Since I get a valid response with a dictionary, I get it's ok```{"access_token":"hash1234accesshash", "token_type":"bearer","expires_in":86399}```2. Get the pre-signed upload uri```curl --location --request POST 'https://pdf-services.adobe.io/assets' \--header 'X-API-Key: {{Placeholder for client_id}}' \--header 'Authorization: Bearer {{Placeholder for token}}' \--header 'Content-Type: application/json' \--data-raw '{"mediaType": "application/pdf"}'```And now I get an upload URI```curl --location -g --request PUT '<insert uplo

Hello, I'm a developer for a life insurance company. We use Aspose PDF for .net to programmatically fill fields on a pdf with rates for our annuity products (link to Aspose here - https://products.aspose.com/pdf/net/). This allows us to fill rate sheets and client rate fliers with the most up to date rates when users access these pdfs. Here is an example of our of our dynamically filled rate sheets:https://mybusiness.massmutualascend.com/home/dynamic-rates-pages/american-landmark-3-client-rate-flier However, if users have the Adobe Acrobat chrome extension installed (https://chromewebstore.google.com/detail/adobe-acrobat-pdf-edit-co/efaidnbmnnnibpcajpcglclefindmkaj), intermittently the form will load without the fields filled and still editable. Expected behavior would be the fields have been filled with rates and then "flattened" which makes the fields no longer editable, and instead places the content directly on the pdf. This issue does not occur when the chrome exten

I have vb.net code that was adding a Text Box to my Adobe forms.  It worked prior to the new version of adobe.  I was using the following code:Public Sub addAnnotation(commentText As String, PageNum As String, rect() As Object, editable As Boolean)Dim annot As ObjectDim props As Objectannot = jso.addAnnot()props = annot.getPropsprops.type = "FreeText"props.page = PageNumprops.contents = commentTextprops.strokeColor = jso.Color.blackprops.Rect = rectprops.name = commentTextprops.readonly = editableannot.setProps(props)End Sub After going to the newer version (I cannot go back to the older version of Adobe due to company policy) it does nothing when I run this.  I made a small change and have it assign the type of FreeText first which then gives me a rectangle on the Form, but the text doesn't display in it. Public Sub addAnnotation(commentText As String, PageNum As String, rect() As Object, editable As Boolean)Dim annot As ObjectDim props As Objectannot = jso.ad

I am working on plugin development using Adobe Acrobat SDK (C++) . if (bind(serverSocket, (struct sockaddr*)&serverAddr, sizeof(serverAddr)) == SOCKET_ERROR) { return false; } // Get the assigned port int addrLen = sizeof(serverAddr); if (getsockname(serverSocket, (struct sockaddr*)&serverAddr, &addrLen) == SOCKET_ERROR) { return false; } DWORD assignedPort = ntohs(serverAddr.sin_port); std::string po = "Assigned Port: " + std::to_string(assignedPort); // Update the redirectURI with the assigned port config.redirectURI = "http://localhost:" + std::to_string(assignedPort); return true;and then when I try to connect,I get Unable to establish SSL connection when my Protected mode is enabled and Run in app container is checked. If I uncheck Run In app container it works perfectly fine. I have made sure that all registries and folders which are required are whitelisted.NOTE: This happens only on Virtual Dest

I am working on a plugin which runs on Adobe Acrobat.1. I need to copy a custom annotation ( Has image ) and should be able to paste in any page or any other opened pdf document page.  If I do ctrl +c and ctrl +v nothing happens. Checked the flags too it returns 4 which states "PrintAnnot" so the annot is not locked. Not sure if any thing more needs to be added in that annot. Because PDAnnotCanCopy returns false. As of now, Manually creating the annotation by copying its appearance and rectangle. I have my code ready but how can I catch (Control + c and Control + v) events?Code:  AVAppRegisterForPageViewKeyDown(MyKeyDownHandler,NULL); .... .... ASBool TTCPlugIn::MyKeyDownHandler(AVPageView pageView, AVKeyCode key, AVFlagBits16 modifiers, void* data) { if ((modifiers & AV_CONTROL) && ((key == 'C')||(key=='c')) ) { // Handle Ctrl+C AVAlertNote("Ctrl+C was pressed!"); return true; // Event handled } return false; } This code works fine if I pr

Is there a way to add table summaries to a PDF programmatically? I have thousands of tables that need them and adding them manually one at a time is not feasible.

How can i convert pdf to docx without using adobe pdf services SDK in php laravel.

Hello. I am experiencing apparently "random" crashes in a program, where the crash dump logs (analyed with WindDbg) indicate an memory access violation occuring in AcroPDF.dll. The last four function calls in the call stack are always identical: WARNING: Stack unwind information not available. Following frames may be wrong.0019ec4c 760cd2d3     003604ec 0000001a 00000014 AcroPDF+0x11c900019ec4c 760ad30a     66211c90 003604ec 0000001a user32!_InternalCallWinProc+0x2b0019ed34 760acf30     66211c90 00000000 0000001a user32!UserCallWinProcCheckWow+0x30a0019ed94 760b9f1a     01798190 00000000 0000001a user32!DispatchClientMessage+0xf0 Exception code is: c0000005 (Access violation) Typical values for ExceptionAddress and Failure Bucket are:Exception address: 66211c90 (AcroPDF+0x00011c90)Failure bucket: BAD_INSTRUCTION_PTR_c0000005_AcroPDF.dll!Unloaded What can I do to find the c