Participant

Question

Inquiring about Adobe PDF Services API Pricing

Forum|Forum|2 years ago
January 12, 2024
8 replies
14510 views

I'm working on a research project and need to know the pricing for bulk usage of the Adobe PDF Services API. I've tried contacting the sales team twice via email but haven't received a response.
If anyone knows how to obtain this pricing information, or if there's something I might have missed？

E

Elishia

Community Manager

Hi All,

Thank you for your patience with our sales channel delays. We have launched the APIs on a new channel with lower volumes available for purchase. You can contact your Adobe Reseller or search for a reseller here: https://adobe.my.salesforce-sites.com/PartnerSearch?lang=en
Our sales reps will be reaching out to contact you if you filled the form out.

Thank you

I

it_accounts_3210

Participant

I have the same problem. Our previous API subscription expired. I filled in the sales form to get information for a new contract, but I have not heard back. @Raymond Camden I will send you a mail to ask for your help. Thanks in advance.

T

terry248338657gqf

Participant

Honestly! It's like shouting into a black hole - these people never reply.

I've been trying for 2 months now.

Whart a bunch of ....

Raymond Camden

Community Manager

@terry248338657gqf email me at jedimaster@adobe.com with you info and I will forward it to the right people.

K

kazutaka_9112

Participant

I have received an answer from Adobe, and the cost is about $55,000 or more per year . We need ETLA contract. If we need detailed cost information, we should contact the sales representative

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Wafing369090652mxc

Participant

I received different numbers. The minimum threshold is 500.000 document transaction per year. 5 cents per call, which is 25.000 per year.

Adobe, are you planning to come up with different plans for this (e.g. small, medium, large business)? As the gap between free tier and this minimum threshold of 500.000 is quite a gap. It causes additional procurement headaches.

O

Omar36858032srfr

Participant

Guys, same here. I followed up twice with Sales to get an idea on pricing. Anybody got some luck with that? Thanks

T

tanmay29159940nmrh

Participant

Facing same problem , reached out twice !

N

Nick347590637t3u

Participating Frequently

We eventually heard back from Adobe that the minimum cost was $25k per year, so it was far too expensive. Very frustrating that it took several months to find that information out.

T

tanmay29159940nmrh

Participant

Holy Moly , well lol another high priced api , Ig thats the norm now. Did you also use the extract api and now what else are you using?

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Nick347590637t3u

Participating Frequently

@zhong34746192zjrm there's another thread here with the same problem, an Adobe employee is offering to help.

No response from Sales after submission of form fo... - Adobe Community - 14141533

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zhong34746192zjrmAuthor

Participant

Thx for the info! I’ll try reaching out to the employee you mentioned.

N

Nick347590637t3u

Participating Frequently

I'm having the same problem. I've filled the form in twice, but had no response. I've phoned them a few times today, but so far the various people I've been passed around to haven't been able to help, bar one. The one person who did know sent me this link:

AWS Marketplace: Adobe PDF Services API (U.S.) (amazon.com)

I think you could procure it through AWS at one point, but that product is US only and not available to new customers. I will continue to phone them.

Raymond Camden

Community Manager

I believe you are the person I just responded to on email - if not, email me at jedimaster@adobe.com.

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