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kellyr19545348
Participant
November 25, 2015
Answered

Radio Button selections not saving

  • November 25, 2015
  • 6 replies
  • 11356 views

I'm creating a performance review form. I have a section where employees need to rate themselves on a scale of 1 - 5. (1 = Poor, 2 = Fair, 3 = Meets Expectations, 4 = Exceeds Expectations, 5 = Outstanding) I have radio buttons for each option so that they are only allowed to select one. However, when I go in, as the employee, to fill out the form and select the radio field I want, the selection doesn't save.

Is there a way to make it so that the radio button selections are saved?

Or is there a better option?

    This topic has been closed for replies.
    Correct answer abhissha

    Hi kellyr19545348,

    Please save the PDF as Reader Extended to enable other users to Save the options they check.

    Open PDF in Acrobat

    Go to File > Save as Other > Reader Extended PDF > Enable More Tools

    Thanks,

    Abhishek

    6 replies

    Process77Design
    Inspiring
    October 10, 2024

    None of the suggested options worked for me - 2024

    Process77Design
    Inspiring
    October 10, 2024

    Short Answer. Radio Button created in In-Design don't work properly with interactve PDF's and mac preview. Do not waste you time. this has clearly been an issue for years and once again Adobe did not address it.

    Bevi Chagnon - PubCom.com
    Legend
    October 11, 2024
    quote

    Short Answer. Radio Button created in In-Design don't work properly with interactve PDF's and mac preview.

    By @Process77Design

     

    Usually the problems with PDF and Apple Preview are because Preview is not fully compliant with the PDF standard. It shows/renders only what it wants to and not the fully accessible PDF, especially forms.

     

    Complain to Apple about this, not Adobe.

     

    |    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
    daisyl32031828
    Participant
    March 24, 2021

    I am also having the same issue.

     

    I'm creating the forms in InDesign, opening in Adobe Acrobat only, and saving as Reader Extended PDF and yet the radio box answers are still missing in the saved form.

     

    When I extract the page with the radio boxes the answers also disappear.

     

    How can I fix this? Our organisation relies on many of these forms and answers keep disappearing.

    Bernd Alheit
    Community Expert
    Community Expert
    March 24, 2021

    Add the form fields in Adobe Acrobat.

    johng8526921
    Participant
    March 24, 2021

    You want to elaborate on that statement? It's pretty cryptic.

    Participant
    October 26, 2020

    I used to have the same problem. Radio Button values weren't saved while all other files were ok.

     

    I was able to fix it. I can't really say how, but I can provide some inputs on what I did.

     

    First, make sure all values are unique within a radio list. For instance, values were "1" on all three items. So I guess by opening the file, the default value "1" was selected. By changing it to a unique value (1-2-3), the form is able to rebuild the form with the user-selected value.

     

    Also, make sure all RadioButtonList are unique (in the case below, 6).

     

     

    While editing the form, I was lazy and copied radio buttons over to the next question. So I guess by doing that, I was messing up the form integrety.

     

    I use Adobe LifeCycle Designer to build these.

     

    Hope that helps.

     

    Patrick

    Participant
    August 14, 2020

    I have the same issue. And I've saved the fillable PDF as the Reader Extended PDF > Enable More Tools method. It still didn't work. Any other suggestion?

    Participant
    September 6, 2020

    didnt work for me either.  Not sure why this is so complicated in 2020...

    BootySnap
    Participant
    February 8, 2020

    Now that it is 2020, how do we fix this problem?   Also, i am on a Mac.  not sure if that makes a difference.   The fillable text fields will save.  the check boxes save, but the radio buttons do not save and there is not "other" or "Reader Extended PDF" option now.

    Bernd Alheit
    Community Expert
    Community Expert
    February 8, 2020

    What app does you use?

    abhissha
    Community Manager
    abhisshaCommunity ManagerCorrect answer
    Community Manager
    November 26, 2015

    Hi kellyr19545348,

    Please save the PDF as Reader Extended to enable other users to Save the options they check.

    Open PDF in Acrobat

    Go to File > Save as Other > Reader Extended PDF > Enable More Tools

    Thanks,

    Abhishek