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November 17, 2024
解決済み

결제일을 깜빡 잊고 취소하지 못했어요

  • November 17, 2024
  • 返信数 1.
  • 119 ビュー

결제일을 깜빡 잊고 취소하지 못했어요

결제 이후 한번도 adobe stock을 사용하지않았는데 환불 가능할까요? 

このトピックへの返信は締め切られました。
解決に役立った回答 Jill_C

If you enrolled in an annual subscription, you can't cancel without incurring cancellations fees. 
https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

返信数 1

Jill_C
Community Expert
Jill_CCommunity Expert解決!
Community Expert
November 17, 2024

If you enrolled in an annual subscription, you can't cancel without incurring cancellations fees. 
https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

Jill C., Forum Volunteer
Abambo
Community Expert
Community Expert
November 18, 2024

Except if you cancel in the first 14 days of the start of the paid subscription. (I suppose that the terms are the same for Korea). If you cancel in that period of time, you will get automatically refunded.

ABAMBO | Hard- and Software Engineer | Photographer