Questions

I am working on some youtube videos and want to grab my sound effects on adobe stock. But there is nothing there, in Premiere I am able to find stock SFX sounds. But that window is too small to browse around and look for the perfect sound effect. Then on stock.adobe.com I can only find music audio. It's really got me annoyed, this is something that CapCut is great at, and now I am SOL for sound effects. Please Fix!!! Like I wish i could just go to stock.adobe.com and search for subscribe sound, bell, ring, boo, ding, wowsers... you know basic ass attention grabber sound effects. 

I've had an Adobe Stock subscription for years. When I renewed my annual Creative Cloud subscription about a month ago, the information presented made it seem like Adobe Stock was now included in Creative Cloud Pro. I found that a bit odd, since I had been offered promotional pricing for both subscriptions, but I went ahead with the Creative Cloud renewal. During the process, I NEVER selected any option to cancel Adobe Stock, nor did I request its cancellation.Now I've discovered that Adobe Stock was cancelled on September 28, 2026, and I've lost around 100 accumulated credits. I never received an email about the cancellation. The only email I received that day was confirming my Creative Cloud renewal.I contacted Adobe Support, but the agent repeatedly insisted that I'd cancelled it myself, without providing any evidence. They said my credits couldn't be restored and offered to sell me a new Stock subscription. I have no problem paying for Adobe Stock separately again, but I want my ac

Hello,On March 26, 2026, I activated an Adobe Stock trial subscription (10 assets per month).After the trial period ended, Adobe attempted to charge me a subscription fee. I contacted Adobe Customer Support, and an agent manually canceled my subscription without any charges.Since then, I have not used my Adobe account until today, November 9, 2026.When I logged in, I noticed that my Adobe Stock account still had 70 available credits, despite having no active paid subscription.I downloaded one image using the standard license (1 credit). The download was successful, no payment was requested, and my balance decreased to 69 credits. The image now appears in my library as licensed.My questions are: Are these 69 remaining Adobe Stock credits valid and available for use despite my canceled subscription? Can I use these credits to license additional images without incurring any charges or future payment obligations? Is the image I already licensed valid for commercial use under the standa

Lorsque je cherche des images vectorielles et des photos, je me retrouve qu’avec un choix d’images créées avec l’intelligence artificielle. Ces images sont fausses, elles comportent des incohérences visuelles.Je trouve anormal de payer un abonnement pour acheter des images bidons, non réalistes, qui ne rémunèrent plus des personnes physiques mais des “ordinateurs”.Je trouve ce principe malhonnête car nous n’avons pas le choix que de subir.De plus, il arrive de plus en plus fréquemment que je télécharge des images vectorielles qui ont été fabriqué par une mauvaise vectorisation dynamique.On devrait être prévenu de la mauvaise qualité de l’image avant de la télécharger, ça nous éviterait de perdre des crédits.

I just don't understand it.  We pay a ton of money EVERY month to have the Adobe Creative Cloud but we have to pay extra for Adobe Stock.  This just doesn't make sense to me at all. Randy

I have purchased a Royalty Free Audio Track and its one of my Licensed Stock Assets. I want to use the soundtrack for a client animation I created. And the client want to upload it to YouTube for their business. Does the license cover this type of use?  Any advice please.

I have licensed an image, but it is not showing up in my License History when I search for the image ID.  When I look at the image’s page, it says the license has been transferred and “Re-download for free,” which indicates for me that it was indeed licensed. But when I go to license history and search for the image ID, nothing comes up.  I do not have multiple accounts.I have tried logging out and then logging back in.I have tried searching license history for the last three days.In the past, images that I have licensed do show up in License History.I don’t seem to be able to start over and license the image again, because it’s already licensed. Any help would be appreciated.  Thank you! 

Hi, I’m writing today because as a graphic designer, I need adobe Stock, but since more than a year I have a clear statement for you.Now on 70% of the vector files specifically, opening vectors makes me feel completely scammed. The quality is atrocious. Adobe has broken my trust by letting these unprofessional liars sell garbage on a premium platform. Retributing someone for a bad job makes fell unconfortable.Adobe Stock needs to implement stricter algorithmic filters to detect untagged AI content, and provide an accessible, one-click "Report Untagged AI Content" button on every asset page.I can provide so many profils for you. Please help us and find out a solution. Thank you in advance#DesignIndustry #AdobeStock #GraphicDesign #VectorArt #GenerativeAI #EthicsInAI #AIVectors

Hi,I spent hours trying to find the exact picture I want to print, frame and gift to my dad for christmass and finally found it hereBut when I try to get the free trial, it says that I can’t, without giving me any reasonI can’t pay a 40e subscription to download one image, so I was hoping someone had any idea on why can’t I access the free trial and get that image, I really only want that one, no subscriptions or anything

I was searching stock for “cute chick” and asked it to exclude AI generated images and exclude humans, but the search still showed some (nearly) x-rated content and humans. 

Guten Tag,ich war früher Kunde bei Fotolia und brauche den Zugriff auf die alten Daten für Lizenznachweise.Laut Fotolia / Adobe Support funktioniert das auch jetzt noch. Unter https://de.fotolia.com/ habe ich über das Formular meine Fragen gestellt… die Antwort ist:„Your Fotolia account is eligible for the Online migration, you should be able to complete the transfer Online at https://www.fotolia.com/ by clicking on "Transfer your account"… „ Aber auf der Seite ist der Link nicht. Wo ist dieser Link "Transfer your account"…???  Hat jemand diesen Link gesehen? Ich finde ihn nicht. Und auf Nachfrage kommt die gleiche Antwort: " by clicking on "Transfer your account" Hat jemand in der letzten Zeit seinen Fotolia account zu Adobe migriert?

Liebe Community, liebes Adobe-Team, wir wissen bereits, dass wir über die Lizenzübersicht alle von uns erworbenen Bilder (über 3.600, zum Teil auch von Fotolia) finden können und bei Bedarf einen  gesonderten Lizenznachweis über den Kundenservice anfordern können. Trotzdem würden wir gerne die Lizenzübersicht bei uns archivieren, um ggf. auch in ferner Zukunft stets zuverlässig darauf zugreifen zu können. Gibt es die Möglichkeit, die komplette Lizenzübersicht in vereinfachter Form herunterzuladen (bspw. als Excel-Datei) bzw. sie sich vom Kundenservice zusenden zu lassen? Vielen Dank für die Hilfe und herzliche Grüße,Barbara

Hello! Here is my situation: I purchase the extended rights of adobe stock images. I incorporate these images into the worship PowerPoint templates that I sell online. If an image is labeled “Generated with AI. Editorial use must not be misleading or deceptive” can I purchase an extended license, create a worship PowerPoint, and sell it online? In my product description, I do include that the image is AI-generated.

Editorial use must not be misleading or deceptive. = ?What is mean?Editorial cannot be used for advertising or commercial use?   [The moderator changed the subject for clarity, was “What is mean?”. The moderator cured the topics. Please do select only relevant topics.]

Has anyone found a way to download all the images in a library without having to click on the license every time? I’m trying to take a shared library from a client and download everything at once for a big project, so I don’t have to spend a whole day clicking Download on each link. We have unlimited images, so this should not be a problem...

Wenn ich in der Kontoverwaltung versuche die Rechnungsadresse zu ändern, bekomme ich einen Fehler.Die neue Rechnungsadresse ist falsch, obwohl sie nicht falsch ist.Wie kann ich die neue Rechnungsadresse speichern?

Nachdem Adobe Fotolia nun endgültig geschlossen bzw. in ihr intransparentes und überteuertes AdobeStock-Modell überführt hat, ist es für meine Zwecke – Websites und Drucksachen für kleine Unternehmen und Non-Profit-Organisationen nicht mehr interessant. ich werde dieses Angebot nicht mehr nutzen.

Es ist echt mühsam, ich versuche seit 2 Monaten mein Adobe Stock-Abo zu kündigen, schaffe es aber nicht. Ich klicke auf "Abo kündigen" und muss dann nochmals meine Authentizität per Passwort bestätigen und komme dann in zu einem Fenster mit Endlosschleife.Bitte um Hilfe

ich habe viele tolle Bilder hochgeladen. Verschiedene aus unterschiedlichen Bereichen. Hochauflösend und sehr individuell. Ich bin mir sicher, dass es Leute gibt, die da eines haben wollen. Aber alle wurden abgelehnt. Es gibt wenig Infos bzw Beispiele, wie die Bilder aussehen sollten. 

I made my stock collections on portfolio page https://grafikasik.myportfolio.com/festivesBut when I tested the link by clicking one of my stock, it went to a page-not-found message

I have several hundred images licensed through Adobe Stock over the years. I would like to be able to export the complete list so that I have a record. This is mostly because we get spammed by scammers with copyright infringement claims. It would be good to have a spreadsheet with all the details for easy reference. 

Whenever I search for images on this website (E.g Doggy underwater) I get loads of unrelated results or just the keyword shows up and it's soooo annoying! Why do websites have generally bad search functions vs google??   [Moderator moved the thread to the correct forum]

Bonjour,Je me permets de demander votre aide car j’ai malencontreusement acheté l’image premium #1080592089 sur Adobe Stock, pour un total de 48 crédits. Il s’agit d’une erreur de manipulation, et je ne compte absolument pas utiliser cette image.J’aimerais savoir s’il est possible d’obtenir un remboursement ou un crédit de retour pour cet achat accidentel. Malheureusement, le service client est injoignable, aussi bien via le chat que par téléphone, ce qui m’empêche de résoudre le problème par les voies habituelles.Pourriez-vous m’indiquer la démarche à suivre ?Merci d'avance pour votre aide !

Hello Adobe,I am reaching out to bring a quality concern to your attention regarding the following Adobe Stock image.Adobe Stock Image ID: 455891526Asset link: https://stock.adobe.com/images/people-talking-during-conference-break/455891526Upon downloading the original image, I noticed significant blurriness that falls below the quality standards I would expect from a professional stock photography resource. Unfortunately, the image quality makes it unsuitable for professional design and marketing materials.I wanted to bring this to your attention so your team can review the asset and determine whether any action is needed. My intention is to help maintain the quality and reliability of the Adobe Stock library and prevent other designers and customers from potentially wasting their credits or money on an image that does not meet professional quality expectations.Thank you for your time and consideration. I appreciate your help in reviewing this matter.Best regards