Questions

1923665310 is not a vector as advertised. 

Started a free trial, but quickly found that most images are AI generated, not real photos, so I canceled.  If I  wanted AI images instead of real photos I can create them myself with my own tools without paying Adobe Stock $30 per month. Very disappointing.  I expected more from Adobe.

Stock image 707671228 is not a vector, it’s a jpeg plopped into a vector and totally unusable for my needs. Please refund credit

Hello,I mistakenly download a image  (image ID: #1870201887), can I please get the credit refunded? thank you very much.

Hola, quisiera pedir orientación sobre una compra accidental en Adobe Stock.Hoy a las 2:54 AM compré por error la imagen AdobeStock_123254108, ya que pensé que estaba incluida dentro del plan mensual de Adobe Stock que ya pago actualmente.La descargué bajo esa suposición, pero me di cuenta de que había sido un cargo adicional hasta que recibí el correo de confirmación de compra.Intenté contactar a soporte el mismo día en cuanto lo noté, pero no había agentes disponibles.¿Alguien ha pasado por una situación similar y ha logrado que se revise o reembolse la compra?Agradecería mucho cualquier orientación sobre la mejor forma de proceder.¡Gracias!

I downloaded two different wallpapers https://stock.adobe.com/search/images?k=cash%2525252Bwallpaper&asset_id=126015203 and when I try to import them into Photoshop, they claim the app doesn't support the printing of banknotes. Then why offer them in Stock without at least a warning? This is super frustrating.

Posting in the Adobe Create Cloud uservoice after a recommendation from online live chat help, as Adobe Stock neither has its own Uservoice or Feature Request submission option. There needs to be an easier way to report an issue with an individual image from Stock.Adobe.com. I've had a couple incidents where an item either was showing up in safe search despite being explicit, or the final downloaded image is different than what was shown on the preview - e.g., downloading a vector file for a set of multiple logo icons and receiving only one with a different layout. Going through help chat to report this is tedious and time-conusming. The live chat assistants usually assume I'm either swiping the unpurchased watermarked preview and complaining about its resolution, or I'm trying to get credit back for a purchase. This is not their fault, but it takes going in circles a few times to figure out I'm just trying to report an issue with an image so other users don't come across it

Good morning, we had about 260 credits on our Adobe Stock account, and they were suddenly removed.

I have had several audio assets flagged for copyright claims on YouTube. Often times, these claims are being initiated by Adobe's partners (i.e. Epidemic Sound) I've disputed these with YouTube and put in the asset license in the dispute but the partners don't remove the claim and we have to wait 30 days for it to be removed. In the meantime, YouTube appears to be holding back putting these videos in searches because our views are down on all the videos that have claims.  The problem is that once you submit the dispute, there is no other recourse in YouTube I think Adobe needs to clear things up with their partners and with YouTube to prevent this from continually happening. Considering how many people use Adobe products to produce YouTube content, this should be a no brainer. If anyone has any other work around for this issue, I'd love to hear it.

Adobe promised me to give unlimited access for generating Ai image and video if i buy Adobe Firefly Pro Plus membership / subscription , but only in three days i am asked to pay again for i have paid already and my services has been stopped

Cancel my account immediately. I’m being charged nearly $100 for Photoshop plus my £70 subscription, including an unauthorized £19.99. Fix this now or I will dispute charges via my bank and report to consumer protection.

When I download stock graphics, half the time it is an editable graphic but the other half, it is simply an image. They are listed/descripted/labeled the exact same in Stock. It is a waste of money.  For example, I downloade  File #:  1938249495 expecting to easily pull out one of the icons, but it’s an image so I’ll need to image trace, etc. to have it usable. For comparison, File #:  201379547 when downloaded is fully editable graphics. Am I doing something wrong or is this yet another Adobe issue to continuously deal with?

I routinely find images that are clearly generated by AI image generators, but there is no indication in the description that they are. Generally it's missing fingers, or lighting or something else that gives it away, but my concern is that Adobe's team is not filtering all of these images well enough. I definitely see value in AI images, but I don't want to be downloading something that I think is a real image, when it is not. This is misleading at the least.    Example https://stock.adobe.com/images/santa-cooking/550542006?prev_url=detail

Can a Stock extended licensed image, with a company unlimited plan, be transfered to a customer that does not have a Stock plan?I read Adobe Stock Additional Terms, and 6.A.3 states “transfer your license to your client via enforceable written agreement”. I would like more details of this statement, specifically if the the client needs a stock plan.TIA

There isn’t an option in the “create a post” to report an image. This photo asset ID 411314525 is a composite showing a location that DOES NOT EXIST, see the Snopes entry. If we had a “Report a problem” with the image at point of use, it would be much more efficient than spending time trying to figure out how to report this in a forum that may or may not be seen. I’ll see if I can copy and paste this post into some post that doesn’t really have a category. 

I recently uploaded a video using Adobe Stock audio to YouTube and received a copyright claim.  This is nothing new, as I have always been able to follow the procedure to dispute the claim and it gets cleared shortly after providing the license code.  However, this time, after the copyright owner reviewed my claim, they “decided that their copyright claim is still valid.”  The name that they provided for the copyrighted content isn’t even the name of the file I used in the video.  How do I further appeal this process without the risk of getting a copyright strike on my account?

Dear community,My photo was rejected due to a quality issue, but I don’t clearly understand what the specific problem is.I personally like this image and was hoping it could be accepted. Could you please help me understand what exactly is wrong with it?Is this something that can be fixed, or is the photo beyond repair?Thank you very much for your help!

I want to cancel my free trial

When I download an item from Adobe Stock, I want to copy and paste the keywords into the metadata in my own database so I can easily find the image later. However, I’m unable to copy the “similar keywords” shown on the site.To clarify, I’m trying to copy these keywords only for the same image I licensed, so I can store them for future search access. I am not copying them to use on other images.Is there a way to enable copying those keywords?

Hello,Today I received email from Adobe that some of my images was deleted because of Model Complaint. I was in a very good relationship with the model in about 6 month, we did really a lot of shootings and I have plans to sell photos and videos on Adobe for a long time. The model signed two model releases for me in English and one in Russian, I also have a photo of her passport. All this was completely voluntary on mutually beneficial terms. I spent a couple of thousand dollars and many days of work on this shoots. I also have photos together with model, backstage footage from the shoot and other evidence of her voluntary participation.However, recently the model had a conflict with me and, due to personal animosity, filed a complaint requesting that her photos be removed from the stock. Without any investigation or request for evidence from me, Adobe simply removed the photos. But then what is the point of a model release, the model’s passport, and all the procedures that prove her v

Recently downloaded an asset from Adobe Stock (https://stock.adobe.com/uk/images/building-web-icons-in-line-style-hotel-hospital-apartament-city-town-house-mall-coffee-collection-vector-illustration/780136570?prev_url=detail) - this asset has clearly been created from a very poor quality image trace in Adobe Illustrator. These are also not editable strokes. I would imagine that all of the similar assets from this creator are the same.  Adobe needs a way of reporting slop like this. I would also like a credit refund for this rubbish. 

I am using adobe cc subcription and today face an issue with content that has been in adobe portfolio as vector once i download the asset to use in my project it show's in illustrator as raster based , how adobe review team check the asset before approval i have donwload 2 assets that are in ai, eps file format on adobe but once i opend it;s showing raster not a vector here is the link of both assets : https://stock.adobe.com/images/vibrant-red-dragon-soars-through-clouds-in-ancient-mythological/1849476189 https://stock.adobe.com/images/tree-roots-forming-heart-shape-symbolizing-love-and-nature-on-white-background/1885266642 

Today I downloaded two items listed as vector stock that are not vector, they are raster images embedded in AI files.19328331661932716453