Refund on premium image license - Premium images
Hi there,
I spend a lot of time sifting through stock imagery and downloading standard license images. Although I’m typically careful of premiums finding their way into my list of images to download, today I accidentally pressed ‘agree’, as there’s not many visual indicators that I was spending $200 on what ultimately seems like any other image on here.
As I purchased an image for 661 credits, and as part of an enterprise account that has been subscribed for a long time, I’d really appreciate a refund on these credits. I’m having too much trouble finding a way to contact your support, so reaching out here as other’s have before to request help.
As other have already mentioned, it really sucks that we have to post this on a public forum to get help when this is a recurring issue. I do think a simple button to immediately refund a license is warranted at this point.
Thanks!
