Skip to main content
joyk52884951
Participant
Apr 19, 2021 4:01 PM UTC
Answered

Live Person

Is there a phone number or chat where I can speak to a live person? I want to keep my Adobe CC subscription but I need to update my credit card. It keeps telling me something went wrong when I go into my payment area. 

I also want to cancel my Adobe Stock subscription but am afraid that the phone number automation will cancel the wrong account. Is there a phone number where I can speak to a live person? I've been searching, looking online and I called the 1-800 number with no luck. They sure don't make it easy to get help.

    WendellaBee
    WendellaBeeCorrect answer
    Inspiring
    Apr 19, 2021 6:07 PM UTC

    Hi @joyk52884951,

     

    Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


    View reply

    1 reply

    WendellaBee
    WendellaBeeCorrect answer
    Inspiring
    Apr 19, 2021 6:07 PM UTC

    Hi @joyk52884951,

     

    Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices