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Participant
October 4, 2022
Answered

10 assets a month plan cancelation

  • October 4, 2022
  • 3 replies
  • 163 views

hi, Adobe. I have an issue. I can't cancel my 10 assets a month plan. Can you help me to cancel the plan for both account and get my money back.

 

Thank You.

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Correct answer Abambo

If you can't self cancel (Cancel your Adobe Stock membership) you need to contact Adobe customer care: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

3 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
October 4, 2022

If you can't self cancel (Cancel your Adobe Stock membership) you need to contact Adobe customer care: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer
Participant
October 5, 2022

Thank you

Abambo
Community Expert
Community Expert
October 5, 2022

You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer