Skip to main content
Participant
August 13, 2026
Question

2061136146 Is listed under the Vector Files but it is a jpg inside an .ai Illustrator file.

  • August 13, 2026
  • 2 replies
  • 30 views

2061136146 Is listed under the Vector Files but it is a jpg inside an .ai Illustrator file. 

    2 replies

    Community Manager
    August 18, 2026

    Hello ​@rett999, I've sent the details of your report to be reviewed internally. Thank you for the report and sorry for the problem with the vector.

    For a refund/credit return please reach out to our customer care team below:
     

    Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction. Also, if you don’t see the chat feature you may need to accept all adobe cookies.

    yamato713108855
    Community Expert
    Community Expert
    August 16, 2026

    If there is an issue with the asset, the assigned staff member will review it again.

    @Contributor1