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September 18, 2026
Question

2109940722 - Icons not editable stroke as per claimed preview. All assets have had strokes outlined and are not editable

  • September 18, 2026
  • 5 replies
  • 36 views

As per the title - I’ve downloaded this and the strokes are not editable. When zoomed in I wonder if they ever were as they have rounding at the joins implying they have been vectorised from a bitmap source.

Tried a couple of their assets and the same result:

2154396312
2109940722 

    5 replies

    Community Manager
    September 18, 2026

    Hello ​@rjph79, I've sent the details of your report to be reviewed internally. Thank you for the report and sorry for the problem with the assets.

     

    For a refund/credit return please reach out to our customer care team below:
     

    Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction. Also, if you don’t see the chat feature you may need to accept all adobe cookies.

    yamato713108855
    Community Expert
    Community Expert
    September 18, 2026

    Since the automatic tracing of raster data is not prohibited, this information alone might not be grounds for deletion.
    However, let's have the staff check it.

    ​@Contributor1 

    Abambo
    Community Expert
    Community Expert
    September 18, 2026

    ​@Contributor1 ,

    You may be interested in looking into this.

     

    ​@rjph79 ,
    You will need to contact Adobe Customer Service for a refund of the credits if you are on a limited plan.

    ABAMBO | Hard- and Software Engineer | Photographer
    rjph79Author
    September 18, 2026

    Another one here:
    2059646369

    Community Manager
    September 18, 2026

    Hello ​@rjph79, I've sent the details of your report to be reviewed internally. Thank you for the report and sorry for the problem with the asset.

     

    For a refund/credit return please reach out to our customer care team below:
     

    Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction. Also, if you don’t see the chat feature you may need to accept all adobe cookies.