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Participant
September 12, 2022
Question

53 assets available but can't download image without extra costs

  • September 12, 2022
  • 1 reply
  • 138 views

In our account we see we have 53 assets (Beschikbare quota) left. But if I want to download a picture, I get a screen with two options:

 Groot 6720 x 4480 px (€ 499,99)

 Klein 1688 x 1125 px (€ 249,99)

 

Why can't I choose for the assets from our standardassets? 

This topic has been closed for replies.

1 reply

Abambo
Community Expert
Community Expert
September 12, 2022

Those assets are Premium assets, and they are not included in your subscription. Depending on your subscription, you can get a reduction on the asset price, however. Or you can buy credit packs.

https://stock.adobe.com/plans

 

By scrolling down, you see what you can buy with credit packs. As credit packs have a higher value, they won't be used for standard assets, as long as subscription credits are available.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
September 13, 2022

Thank you for the quick reply!

 

Abambo
Community Expert
Community Expert
September 13, 2022

You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer