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Participant
August 14, 2022
解決済み

Above automatically downloaded an image that I didn't even click on and charged me for it

  • August 14, 2022
  • 返信数 2.
  • 174 ビュー

The Stock Adobe website moves slow and is glichey when you're viewing images that you have saved to your librarby. The website made an error and had me download image  #401443031 made I didn't even click on this image. I would like to get a refund for this image. How can I go about that? 

このトピックへの返信は締め切られました。
解決に役立った回答 Vani_100

Hello Scott25647920lbro

I have verified that you have licensed asset ID 401443031 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

返信数 2

Vani_100解決!
Participating Frequently
August 18, 2022

Hello Scott25647920lbro

I have verified that you have licensed asset ID 401443031 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

WendellaBee
Inspiring
August 18, 2022