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jhall75
Participant
November 21, 2021
Answered

Accidental Adobe Stock license

  • November 21, 2021
  • 2 replies
  • 310 views

Hello,

I accidnetly hit the blue licensed button when trying to click out of window and licensed #252673879 . I have not downloaded the image. Please unlicense and send a credit back to me.

Thanks

 

P.S. commenting on the community board to undo a common mistake seems very ineffective, and seems hit or miss success. Could there be an undo button added or at least a confirmation pop up in the future?

This topic has been closed for replies.
Correct answer Vani_100

Hello jhall75, 

I have verified that you have licensed asset #252673879  and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

2 replies

Participant
March 23, 2022

Hi! I accidentially licensed FILE #:  449029831 on accident since it was my first time on the site with licensing options. Can I have it unlicensed and credited back to me?

Vani_100Community ManagerCorrect answer
Community Manager
December 17, 2021

Hello jhall75, 

I have verified that you have licensed asset #252673879  and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!