Accidental download of premium photo

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Hello, i accidentally purchased a premium photo for 100credits just some minutes ago. I know i was asked if i want to purchase it, but i clicked "yes" and in that second i recognized my error. Is there any possibility to get the credits back? i did not download it to my computer and dont need that picture, so i would be very very glad if you could help me in this. The picture is 375795567. I tried contact via chat, but the KI could not understand my problem. Thank you!

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kglad

Community Expert

was this an adobe stock purchase?

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K

Karin27851000hw88Author

Participant

Hello, yes, it was a Premiumphoto at adobe stock, i have an abo and used 100 credits for that photo with the Number 375795567.

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kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from account, and plan">

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