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Participant
March 8, 2022
Question

Accidental Image License

  • March 8, 2022
  • 1 reply
  • 119 views

Hello Adobe, 

I just accidentally licensed an image I do not need. It is file # 491073502

What do I need to do now to unlicense this image? Thank you. 

 

x. Jessica

    This topic has been closed for replies.

    1 reply

    Abambo
    Community Expert
    Community Expert
    March 11, 2022

    Please contact Adobe customer care or wait for a friendly Adobe employee to jump in.

     

    Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
    Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

    (see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
    https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

    ABAMBO | Hard- and Software Engineer | Photographer