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Participant
April 19, 2023
Answered

Accidental Image License purchase

  • April 19, 2023
  • 2 replies
  • 263 views

Hi, I have also just accidentially licenced an image. I clicked on the 'License' button, thinking it would give me details of the image and license, I didn't expect it to license the image imediately, I find this very misleading, a confirmation second click should be present here, I can see on the forum that this happens a lot! The image is #587435275 I have not downloaded it or used it. Please advise how I can remove the lisense as I don't need this image. Thanks, John

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Correct answer Vani_100

Hello John29481472vuf4, 

I have verified that you have licensed above asset and have granted you a replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!!

2 replies

Vani_100Community ManagerCorrect answer
Community Manager
April 24, 2023

Hello John29481472vuf4, 

I have verified that you have licensed above asset and have granted you a replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!!

Abambo
Community Expert
Community Expert
April 19, 2023

Hi John,

What about the word "Licence" is misleading? And to answer your second remark: for assets that cost more than one credit, you get asked to confirm. Guess what? People simply confirm. So no, a confirmation would not prevent users from licensing. 

 

I'll get someone looking into this.

ABAMBO | Hard- and Software Engineer | Photographer