Skip to main content
Participant
August 2, 2021
Question

Accidental licence again click

  • August 2, 2021
  • 1 reply
  • 122 views

Hello dear support,

I have accidentally clic on the "licence" button on the id 

#45973335

 

As I don't need it, it is possible to cancel it to have back 1 credit ?

my first experience,I thought the license term was download

 

    This topic has been closed for replies.

    1 reply

    Abambo
    Community Expert
    Community Expert
    August 3, 2021

    Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

    (see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
    https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

    ABAMBO | Hard- and Software Engineer | Photographer