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Participant
May 13, 2021
Question

Accidental License

  • May 13, 2021
  • 1 reply
  • 258 views

Hi, I am new to Adobe Stock and I thought I could license images to try them out and unlicense them if they did not work, though I cannot seem to unlicense the photos that I am not able to use. I am now out of assets and I am hoping I can get some help putting them back. Below are the images I do not need to use.

#120193543

#122370296

#291070420

#296583169

#262320619

#260656199

#130434714

#305328025

#96119231

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1 reply

Abambo
Community Expert
Community Expert
May 14, 2021

No, you can't unlicense. The previews are there for testing. Next month you will get again 10 assets allocated. Or you can buy assets if you need more.  I'm not sure if Adobe is willing to accept that you "accidentally" licensed 9 assets, but you can always try to contact customer care. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen.

 

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703)

ABAMBO | Hard- and Software Engineer | Photographer
Participant
May 14, 2021

Thank you, this helps a lot.

 

Abambo
Community Expert
Community Expert
May 14, 2021

You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer