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PanHandHop
Participant
March 21, 2024
Answered

Accidental License

  • March 21, 2024
  • 2 replies
  • 697 views

Hi, I accidentially licensed an image when browsing Adobe Stock on my tablet. Can I return the license and get my credit back?

    This topic has been closed for replies.
    Correct answer Contributor1

    Hello @PanHandHop, I've given you another credit for the accidental license.

    2 replies

    C
    Community Manager
    Contributor1Community ManagerCorrect answer
    Community Manager
    April 3, 2024

    Hello @PanHandHop, I've given you another credit for the accidental license.

      A
      Anonymous
      May 20, 2024

      Hello, this has happened to me as well, is it possible to solve it the same way? Would be greatly appreciated.
      I accidentally licensed Stockmedia #415721897 in both versions but wanted only one version.

      C
      Community Manager
      Contributor1Community Manager
      Community Manager
      May 21, 2024

      Hello @Marvin Ray28079473owgx, this was a free license so you were not charged anything.

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      March 23, 2024

      You can't return a licence, but it may be possible that @Contributor1 refunds you a credit, if you post the asset id here. 

      ABAMBO | Hard- and Software Engineer | Photographer
      P
      PanHandHopAuthor
      Participant
      April 2, 2024

      That would be great. The asset ID is 758983432

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      April 3, 2024

      Thanks for posting the asset ID. We just need to wait for @Contributor1 or @EvilBug1 to help out.

      ABAMBO | Hard- and Software Engineer | Photographer
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