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ViknCharlie
Participant
November 12, 2022
Answered

Accidental licensing

  • November 12, 2022
  • 1 reply
  • 253 views

I have accidentally licensed Image #141373559 while browsing, I have no use for this image and also didn't realise it wouldn't be available in my subscription, how do I go about reversing this as I cannot use this image?

 

Thanks

Victoria

This topic has been closed for replies.
Correct answer ViknCharlie

Solved by the awesome Twitter support crew

1 reply

ViknCharlie
ViknCharlieAuthorCorrect answer
Participant
November 12, 2022

Solved by the awesome Twitter support crew

Abambo
Community Expert
Community Expert
November 13, 2022

For other people finding this thread: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer