Skip to main content
K
K-Burnett
Participant
October 28, 2022
Answered

Accidental premium stock image download

  • October 28, 2022
  • 2 replies
  • 267 views

I accidentally downloaded a premium stock image I do not want for hundreds of credits. Is it possible to return the image? The image is #513436945.

 

Thanks.

This topic has been closed for replies.
Correct answer Vani_100

Hello Kristen263731221atq, 

For Premium assets, Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. If you click on the chat icon in the lower right corner you'll see an options link for contacting our custome care team.

Hope this helps !!!

2 replies

V
Vani_100Correct answer
Participating Frequently
October 28, 2022

Hello Kristen263731221atq, 

For Premium assets, Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. If you click on the chat icon in the lower right corner you'll see an options link for contacting our custome care team.

Hope this helps !!!

WendellaBee
Adobe Employee
WendellaBee
Adobe Employee
October 28, 2022

Hi @K-Burnett,

Community here cannot assist you with this type of issue. You will need to contact customer care for assistance.
 https://helpx.adobe.com/contact.html

Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices