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D
default7uuwpxi55n50
Participant
December 6, 2021
Question

Accidental Purchase

  • December 6, 2021
  • 1 reply
  • 231 views

Hello. I accidentally purchased image #65272996. How do I undo the transaction?

This topic has been closed for replies.

1 reply

WendellaBee
Adobe Employee
WendellaBee
Adobe Employee
December 6, 2021

Hi @default7uuwpxi55n50,

Can you please confirm the ID number of the asset? This file is no longer available on the site. It was removed in 2019.

D
default7uuwpxi55n50Author
Participant
December 6, 2021

Looks like that was the product number on the invoice. The image number is 333031962.

WendellaBee
Adobe Employee
WendellaBee
Adobe Employee
December 6, 2021

Okay that helps, these is a premium asset so you will want to contact customer care for assistance.

https://helpx.adobe.com/contact.html

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