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Participant
June 1, 2022
Question

Accidental purchase

  • June 1, 2022
  • 1 reply
  • 87 views

Hi,

 

I accidentally purchased a stock image (#493314803). I was wondering if I could get a refund or store credit? My order number is AE01012907355CUS.

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1 reply

Abambo
Community Expert
Community Expert
June 3, 2022

Please contact Adobe customer care on the issue.. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer