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Participant
June 2, 2022
Question

Accidental Purchase

  • June 2, 2022
  • 1 reply
  • 143 views

Hi! I accidentally purchase an image I really don't need while scrolling!  (*Facepalm) Is there any way I can undo it? FILE 378045592

 

Thanks in advance

Rouxmia 

This topic has been closed for replies.

1 reply

Abambo
Community Expert
Community Expert
June 3, 2022

Sorry, Rouxmia, there is no "undo"- or "unlicence"-button. Please contact Adobe customer care for this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer