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Participant
August 19, 2023
Answered

Accidental Purchase - Can I Get Refunded?

  • August 19, 2023
  • 1 reply
  • 329 views

Hello Adobe Community! 

 

I have accidentally purchased 6 images.

 

They are file numbers: #523047065, #404599282, #248880213, #610314252, #125635342, and #391920356.

 

I kept trying to juggle what I was doing between my desktop and mobile, but I kept messing up what I was trying to do.

 

Can I please get credit back on my account?

 

Sincerely,

Aubrey C.

This topic has been closed for replies.
Correct answer Vani_100

Hello aubs_cgc,

I have verified and granted you 6 replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!

1 reply

Abambo
Community Expert
Community Expert
August 21, 2023

6 assets are a lot. You should pay attention to what you are doing. Let's see what @Vani_100 says about that.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
August 21, 2023

I agree. 1 or 2 is an accident. But 6? - that's a different problem.

Jill C., Forum Volunteer
Vani_100Correct answer
Participating Frequently
August 21, 2023

Hello aubs_cgc,

I have verified and granted you 6 replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!