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cjeden
Participant
October 18, 2017
Answered

Accidental Stock Purchase

  • October 18, 2017
  • 1 reply
  • 239 views

I accidentally purchased a Stock video file--how do I go about getting a refund and returning that element?

cje

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    Correct answer twaritar3263062

    Hi Carlton,

    Videos are only purchased on demand and are not refundable.

    Also, you may refer to Legal subscription terms | Adobe  for more details.

    For further assistance please contact our support team Support FAQ: How can I contact Adobe for support?

    In case you are unable to reach support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    October 18, 2017

    Hi Carlton,

    Videos are only purchased on demand and are not refundable.

    Also, you may refer to Legal subscription terms | Adobe  for more details.

    For further assistance please contact our support team Support FAQ: How can I contact Adobe for support?

    In case you are unable to reach support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

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