Accidentally clicked license button

Question

Hi there,

I accidentally clicked license button for asset ID #694682306. Can I please have it removed and the license credit reissued? It's a little frustrating as a customer for this to happen.

I'm also having trouble understanding why I should continue to pay for Adobe Stock monthly for such a small amount of asset licensing. Other companies are offering unlimited downloads for half the price, what is the advantage of using Adobe Stock and what is the justification for paying such a high price per license?

I know support staff are here to help and bear the brunt of community complaints and I know its my choice to subscribe. I'm honestly just trying to learn and provide feedback here.

Thank you

Contributor1 · Accepted Answer

Hello @Bryce2995345176vf, I've given you another credit for the accidental license.

Abambo · Answer

As for the refund, I tag @Contributor1, who will check this.

If you can get the same quality and service as with Adobe and you get even unlimited downloads, go ahead. But be assured, that such offers may have drawbacks. I do not know the services you are referring too, but Adobe is quite successful with their stock offer.

If, however, you do not need a subscription, you could also work with Credit Packs as an alternative.

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