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adventuresoftoni
Participant
September 6, 2018
Answered

Accidentally clicked license when I meant to preview.

  • September 6, 2018
  • 1 reply
  • 289 views

How do I get rid of the licenses for the following items? I wanted to preview them but I accidentally clicked license.

It seems this has been an issue for other customers. The buttons are very close to one another and there is no confirmation that these licenses were deducting from my monthly credits.

#218401781

#198513035

#213290981

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Toni,

    Sorry for the trouble it has caused to you.

    Since you have accidentally licensed 3 Stock files, I have added 3 image licenses to your account so that you can use it against different images.

    Hope this helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    Community Manager
    twaritar3263062Community ManagerCorrect answer
    Community Manager
    September 6, 2018

    Hi Toni,

    Sorry for the trouble it has caused to you.

    Since you have accidentally licensed 3 Stock files, I have added 3 image licenses to your account so that you can use it against different images.

    Hope this helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

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