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defaultxsm152p37kma
Participant
February 18, 2022
Answered

Accidentally got a jpeg asset instead of vector

Can I have a refunded credit on the jpeg #455995507? I'm not using it. Thanks

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Vani_100Correct answer
Participating Frequently
February 23, 2022

Hello defaultxsm152p37kma, 

I have verified that you have licensed asset #455995507 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

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2 replies

Vani_100Correct answer
Participating Frequently
February 23, 2022

Hello defaultxsm152p37kma, 

I have verified that you have licensed asset #455995507 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

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reedesign1912
reedesign1912
Inspiring
February 19, 2022

For credits you will need to contact Customer Care.  You can begin a secure chat session by clicking on the chat icon on the bottom right corner of this link:  https://helpx.adobe.com/contact.html

 

Note:  Pop-up blockers need to be disabled and cookies need be accepted for the chat to work.

 

 

 

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Rob R, Photographer
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