Skip to main content
D
defaultxsm152p37kma
Participant
February 18, 2022
Answered

Accidentally got a jpeg asset instead of vector

  • February 18, 2022
  • 2 replies
  • 216 views

Can I have a refunded credit on the jpeg #455995507? I'm not using it. Thanks

This topic has been closed for replies.
Correct answer Vani_100

Hello defaultxsm152p37kma, 

I have verified that you have licensed asset #455995507 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

2 replies

V
Community Manager
Vani_100Community ManagerCorrect answer
Community Manager
February 23, 2022

Hello defaultxsm152p37kma, 

I have verified that you have licensed asset #455995507 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

reedesign1912
reedesign1912
Inspiring
February 19, 2022

For credits you will need to contact Customer Care.  You can begin a secure chat session by clicking on the chat icon on the bottom right corner of this link:  https://helpx.adobe.com/contact.html

 

Note:  Pop-up blockers need to be disabled and cookies need be accepted for the chat to work.

 

 

 

Rob R, Photographer
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices